Privacy Notice

How Optime Logistics collects, uses and protects personal data on this website.

Last updated: April 10, 2026

1. Data We Collect

We may collect contact details, shipment information, account details, and basic technical data (such as browser and device information) when you use our website and customer portal.

2. Why We Process Data

  • To create and manage customer accounts.
  • To process shipment requests, tracking, and delivery updates.
  • To provide customer support and respond to inquiries.
  • To improve website reliability, performance, and usability.

3. Cookies and Similar Technologies

We use strictly necessary technologies to keep the website secure and functional. Optional technologies (performance, functional and marketing) are only used according to the choices you make in our consent settings.

4. Data Sharing

We only share data with service providers and partners where required for logistics operations, legal compliance, fraud prevention, or customer support. We do not sell personal data.

5. Your Choices and Rights

You may update consent preferences anytime by clearing browser storage and revisiting the site, or by contacting our support team for data access, correction, or deletion requests.

6. Contact

For privacy-related requests, contact us through the customer portal contact channels or email our support team listed on the main website.